Marketing Service

Email & SMS Marketing That Drives Repeat Revenue

Paid ads win the first order. Email and SMS win the second, third and tenth. We are an ecommerce email marketing agency that builds the flows, campaigns and segments behind repeat purchases, and treats list growth, deliverability and SMS consent as part of the build rather than an afterthought.

✓ Google Partner
★★★★★ 5.0-rated
Flows · Campaigns · SMS

Peakros

Mirai Clinical

Ecommerce Scaling Secrets

✓ Google Partner
★ 5.0 on Clutch
The Service

What an Ecommerce Email Marketing Agency Should Own

Email and SMS are the owned channels that turn one-time buyers into repeat customers:

every subscriber is an audience you reach without paying Google or Meta again. A capable ecommerce email marketing agency runs three systems: automated flows triggered by behavior, scheduled campaigns that keep the brand present between purchases, and segments that decide who receives what. Most stores have the first half-built and the other two running on instinct.

Flows carry most of the load. A welcome series for new subscribers; abandoned checkout, cart and browse reminders; post-purchase education; replenishment timed to how fast the product runs out; and winback for lapsed customers. In Klaviyo, each can branch on purchase history, engagement and predictive fields such as expected next order date, so a first-time buyer and a fifth-time buyer never get the same message. Working as your Klaviyo agency, we audit what exists, rebuild what leaks and add the flows you’re missing.

Deliverability and compliance sit underneath all of it. Gmail and Yahoo require bulk senders to authenticate with SPF, DKIM and DMARC, support one-click unsubscribe and keep spam complaints low. SMS has its own rules: marketing texts need clear prior consent, working opt-outs and sensible send times under the TCPA and carrier requirements, and some states add stricter rules. We set up consent capture and sending practices with those standards in mind and recommend your counsel approves final opt-in language.

Best for: Shopify and other e-commerce brands with steady paid traffic and a list that isn’t pulling its weight, typically where flows haven’t been touched since launch or campaigns go to everyone at once.

Deliverables

What's Included

⚙️

Core Flow Build

Welcome, abandoned checkout, cart and browse, post-purchase, replenishment and winback flows, branched by purchase history and engagement.

📅

Campaign Calendar

Planned sends around launches, promotions and content, with subject line, offer and send-time tests built into the schedule.

🧩

Segmentation

Segments by engagement, order count, product interest and predicted value, so frequency and offers match each group.

🧲

List Growth & Sign-Up Forms

Pop-ups and embedded forms with tested offers and timing that grow email and SMS lists with real buyers.

📱

Consent-First SMS

Clear opt-in capture, working opt-outs and a lean SMS plan that complements email instead of repeating it.

📨

Deliverability Setup

SPF, DKIM and DMARC checks, list hygiene, sunset rules and sending discipline that keep your messages in the inbox.

Process

How We Rebuild an Email & SMS Program

01

Account & list audit

Review flows, campaigns, segments, forms and deliverability health to find where repeat revenue is leaking.

02

Fix the foundations

Authenticate sending domains, clean the list, set sunset rules and confirm SMS consent records are sound.

03

Rebuild core flows

Launch or rebuild the automations that drive most flow revenue, starting with welcome and abandonment.

04

Run the calendar

Send planned campaigns to the right segments, testing subject lines, offers and timing as we go.

05

Connect with paid

Feed customer segments into Google and Meta audiences and align email offers with what your ads promise.

Proof

Retention Measured in Repeat Revenue

$25M+
Ad spend managed profitably
$150M+
Tracked client revenue generated
$600K

In 4 months from a banned account (Peakros)

+169%
New-customer revenue in <2 months (Mirai Clinical)
Why Us

Why Brands Run Email & SMS With Us

🔁

Paid and owned, one strategy

The team buying your traffic also builds the flows it lands in, so paid and owned channels stop working in silos.

🛡️

Compliance built into setup

Consent capture, opt-outs and sender authentication are part of the build, protecting both your reputation and your list.

🤝

Senior-led, month-to-month

Senior strategists only, no juniors and no long-term contract. Google Partner, 5.0-rated on Clutch and G2.

Related Services

What Email & SMS Work Best With

📱

Meta & Facebook Ads

Grow the list with prospecting ads, then let flows do the converting.

🎯

Remarketing & Retargeting

Reach shoppers who left before they ever gave you an email address.

📈

Conversion Tracking & GA4

Compare email, SMS and paid revenue on one consistent set of numbers.

📦

Subscription Boxes & DTC

Retention-led growth for brands whose margins live in repeat orders.

Pricing

How Email & SMS Marketing Is Priced

Email and SMS are scoped as a flat monthly retainer based on how many flows need building, your campaign volume and whether SMS is included. No setup fees and no long-term contract.

🤝

Measurable lift in 90 days — or month 4 is on us

If your email and SMS program doesn’t show measurable lift within 90 days, we work month 4 free while we make it right. We judge that on repeat purchase revenue and flow performance, not open rates.

FAQ

Email & SMS Marketing FAQs

Straight answers before you book anything.

What does an ecommerce email marketing agency do?
It builds and runs the owned-channel side of your store: automated flows, scheduled campaigns, segmentation, sign-up forms and deliverability. Good agencies also write and design the emails, test offers and subject lines, and report revenue in a way you can reconcile with your store data. The goal is more repeat purchases from customers you have already paid to acquire.
Look past template designs. Ask how they structure flows and segments, how they protect deliverability, and how they report revenue. Klaviyo’s attributed revenue depends on the attribution window and whether opens count toward a conversion, so a strong Klaviyo marketing agency compares it with Shopify and GA4 instead of quoting dashboard numbers alone. Check that they cover SMS consent and know how email fits with your paid channels.
Start with welcome, abandoned checkout, abandoned cart, browse abandonment, post-purchase and winback. Add replenishment if customers reorder on a predictable cycle, and a sunset flow to quietly remove long-unengaged subscribers. Once those are live, branch them by first-time versus repeat buyer and by product interest. That’s where most of the extra revenue comes from.
At minimum: clear prior consent for marketing texts collected with disclosure language, a working opt-out such as replying STOP, sending within reasonable local hours, and records showing when and how each subscriber opted in. Federal TCPA rules, carrier requirements and some state laws all apply. We set up the mechanics, but this is not legal advice; your counsel should approve your final consent language.
There’s no single right number. Engaged segments can usually take several sends a week, while unengaged subscribers should hear from you less often or be sunset entirely. Sending more to everyone tends to raise unsubscribes and spam complaints, which hurts inbox placement for every message. We set frequency by segment and adjust it based on revenue and complaint trends.
It depends on how much needs building, how many campaigns you send each month and whether SMS is part of the program. A one-time flow rebuild costs less than full ongoing management. We scope a flat monthly fee after the audit, and our wider engagement models are explained on the pricing page.
Free Audit

Start With a Free Email & SMS Audit

Give us view access to your email platform. A senior strategist will review your flows, segments, sign-up forms and deliverability, and send a recorded video audit within 2 business days.

We onboard a limited number of new accounts each month — request your audit to claim a slot




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    Your data stays yours. We reply within 1 business day.